https://agent.travancorefintech.com is owned & operated by Travancore Pay. All rights reserved with Travancore Pay.

We maintain this web site as a service to our Users, and by using our site you are agreeing to comply with and be bound by the following terms of use. Please review the following terms and conditions carefully, and check them periodically for changes. If you do not agree to the terms and conditions, you should not review information or obtain goods, services or products from this site.

Eligibility

The "User" shall be at least 18 years of age or over to register and avail the services of the "Site". Registration to the "Site" is void where prohibited. "User" represents and warrants that he/she has the right, authority, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement. The "User" shall not impersonate any person or entity, or falsely state or otherwise misrepresent identity, age or affiliation with any person or entity. The "Site" may terminate the registration of the "User", and any content or information that "User" have posted on the "Site" and/or prohibit "User" from using or accessing the Service or the Site (or any portion, aspect or feature of the Service or the Site) for any reason including the reasons stated above, at any time in its sole discretion, with or without notice, including without limitation if it believes that you are under 18 years of age.

Information Technology Act & Indian Laws

We are promotes wireless products and services. In accordance to the Information Technology Act, 2000 (Government of India), Telecom Regulatory Authority of India (TRAI) Act 1997 & 2000, Telecom Tariff Order 1999 (Forty Fifth Amendment 2007) and the common law of contract, these Terms and Conditions are valid, binding and enforceable for all persons that access the our website, the web pages or any part thereof. Hence, if you do not agree to be bound over by these Terms and Conditions, then you may not use our services. The reasonable use of the our website shall automatically bind the Users to this agreement. It is vital to realize that communication should be between known persons. You may not use the our products and/or services to sell a product or service without written permission, or to increase traffic to your business for commercial reasons, such as advertising sales. During the registration process, the User has to provide his/her mobile number that acts as User’s identity while using our products and/or services. By registering on our website, user explicitly agrees to update mobilerechargenow.com whenever there is a change in the status of his/her mobile number.

Proprietary Rights

All the Content on the Site whether text, graphics, pictures, video etc. their selection and arrangement are the proprietary property of the site, its Users or its licensors with all rights reserved. Any use of the Site or the Site Content other than as specifically authorized herein, without the prior written permission, is strictly prohibited and will terminate the registration granted herein.

Changes to the Terms and conditions

The site may amend its terms and conditions at any time, at its sole discretion. If there is any change made in the Terms and conditions that will be notified to the User you by posting an announcement on the site so that the User is always aware of the Updating of the site from time to time. The User is responsible for regularly reviewing these Terms of Service so that you will be apprised of any changes.

Purchase Agreement

User cannot use the service to harm/abuse anyone or any firm. User cannot use any bad words in the text that harms a person directly or indirectly. The User understands and makes a transaction only after accepting all of our terms and conditions mentioned below.

Recharge Dispute

Please do not refund user until we refund you, if you do so it will be your loss. Please dispute your transaction within 7 days of transaction date else we will not able to check that transaction. We have following two dispute system

Account Validity Once your balance is more than 10000 Rs you must need to do Kyc with us otherwise you will not able to use any sevice.

We generally your account 3 Months validity by default each time from the date of Last Login..

Account Termination

We have rights to forfeit the all/partial credits and terminate your account at anytime if we found you using it for illegal campaigns or in breach of DND agreement or any terms and conditions listed in this page.

Pricing Policy

Pricing is bound to change anytime as we went. This may not have any effect on your already bought, however, when TRAI or other gov. regulations hikes/decreases the base price, we have rights to increase/decrease your Recharge Margin without any prior notice.

Legal Action on Illegal Usage

We track your IP & geo location of your logins every single time and are saved in our database for security. Any illegal use, if found, we might first terminate your a/c and might take Legal action on you if the case is in severe breach of ours & Gov's terms and conditions.

Payment

All sales of Recharge are final and there will be no refund or exchange permitted. Please be advised that You are responsible for the mobile number or DTH account number you purchase Recharge for and all charges that result from those purchases. Travancore Pay is not responsible for any purchase of Recharge for an incorrect mobile number or DTH account number. However, in a case where a transaction has been completed by you on the Site, and money has been charged to your card or bank account but a Recharge has not delivered within 24 hours of your completion of the transaction then you may inform us by sending us an email on info@mobilerechargenow.com or posting us a message on the Contac US page. In such a scenario you will be entitled to a full refund. We request you to include in the email the following details - the mobile number or DTH account number, operator name, Recharge value, Transaction date and Order Number Travancore Pay shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of the Recharge then you will be refunded the money within 7 working days from the date of the receipt of your email.

Any top-up payment / advance payment which is received from retailers / distributors deposit the advance payment to his retail account for, the retailer / distributor does not use the amount for goods & services and he wants his payment to return in this case after one month of deposit, retailer need to give refund request to us, once we will get refund request from the retailer, the balance amount will be refunded within 15 to 20 working days via same source

We have 24x5 (Excluding Saturday and Sunday) billing system available for neft and imps. Remember we only accept payment directly from bank not from any 3rd party website or any company. Some times billing may takes 24 working hrs.

No Refund Policy

We do not have any refund policy, funds transferred to us will never be refunded. So kindly test our services well before making any future transactions.

Account Termination / Change on Margin

we reserves the rights to modify/change any plan cost anytime without prior notification to their customers. We also reserves the rights to increase/decrease margin/surcharge on any operator anytime without prior notification to their customers. We also reserves the rights to terminate/suspend any of their customer account on violation of our terms and conditions or abuse or any harassment.

Our Terms & Conditions may change often, so kindly check the page once in a while before making any commitment.